GUEST SERVICES

 
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Guest Conduct
Guests using foul language or appearing to be in a drunken condition may be subject to eviction from the facility. Guests wearing obscene or indecent clothing will be denied entry.

Guest Info
US Open Guest Information hosted by American Express is located on the East side of Arthur Ashe Stadium in a kiosk outside of Mojito Restaurant & Bar and at the East Gate. US Open Ambassadors are also located throughout the site.

Guest with Disabilities
Reserved wheelchair-accessible seating is available on two levels of Arthur Ashe Stadium. Wheelchair accessible seating is available on one level of Louis Armstrong Stadium and the Grandstand, on a first-come, first-served basis. Wheelchair accessible restrooms, drinking fountains, phones, ATMs and counters at point-of-service locations are available throughout the site.

Lost and Found
Lost & Found is located in the Guest Services Office in Louis Armstrong Stadium’s Great Hall across from Gates 16 and 17.

Lost Children
A lost child will be taken to the Guest Services Office located on the Court level of Arthur Ashe Stadium.

Smoking
The USTA Billie Jean King National Tennis Center is a smoke-free facility.

First Aid
There are six First Aid Stations: 1. Arthur Ashe Stadium - Court level across from Fire Command; 2. Club Level - Gate 7; 3. Promenade Level - Gates 30/31; 4. On the grounds - West of Field Court 8; 5. Grandstand (Northeast Corner) - Gate 13; 6. Court 17 next to Court 16.

 
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